Customer Testimonials
I recently purchased a Buick Enclave from Gary Nelson at David Scott Lee Buick GMC, and I couldn’t be happier with the experience. I told Gary exactly what I was looking for - and equally important what I did not want. Within minutes, he found the perfect vehicle that matched my wants.
Gary made the entire online purchasing process seamless and stress free. We completed all the paperwork and he even arranged to have the vehicle delivered to me two hours away.
From start to finish, Gary was professional, very responsive and great to work with. I highly recommend ... Read More Google - Jul 27, 2026
Sales men did their jobs , I have a new car Nothing spectacular. We weren’t even out of Ft Walton when warning lights went off on dashboard , we pulled over and Called back , they just said “‘ it said as is “ Which is true, I just would have liked to get more than a couple miles away .
Bought our new vehicle from David Scott Lee Niceville. From sale to finance to out the door everyone was professional, friendly, honest and helpful. I would buy another vehicle from this location. The sales person, Jerry was easy going, very informative and no pressure tactics. Anthony, the finance guy was a pleasure and got us through quickly. The manager, Cameron, gave us a great offer on our trade and after the deal, thanked us for our business, gave us his card and said call me if you need anything or have any issues/questions. Buying a car can be stressful ... Read More DealerRater - Jul 26, 2026
Gary was incredible, and influenced my family to get 4 envistas!
Went in looking for a reliable yet cheap car for my son to drive to college and Cole Stoner was incredible. Found us the right car at the right price.. awesome service will definitely recommend.
Stephen and Gary were phenomenal, the whole process took less than 2 hours.Overall had a great experience would buy again!
Thank you Pierce and Tony, loving the new car smell! P.s. Go Giants
Karson Thompson was great to work with and was very helpful in finding a new vehicle. 5 stars all day.
I’ve purchased 5 or 6 vehicles from David Scott Lee Buick GMC and every time has been a phenomenal buying experience. This last purchase, I traveled 5 hours and passed I have no idea how many GMC dealerships to buy my truck from the dealer I knew would take care of me.
Clean, accommodating, and answered all my questions. I waited about a week before getting a car. They held my car for a few days and when I said I still needed time, they didn't try and pressure me anymore after offering a lower deal once. I reached out again a couple days later and they were still ready to work with me to get the deal I wanted!
We had issues with another cat and needed a last minute help with getting into a new car. Karsun and James helped us out. They were very professional and easy to work with. They didn’t mind us bringing the kids and helped us keep them entertained and allowed the process to go by fast and easy! Thank you!!!
Was a very easy process, the serviceman was efficient at his job! Was in and out in no time! Very pleasant environment!
Thank you for all the help from everyone. When asked I will recommend to anyone.
My 2926 GMC sierra 1500 Denali ultimate with less than 20,000 miles on it, left me stranded on the side of hwy 285 with connecting rod issues. David Scott Lee GMC came through for me and bought the truck back from me for almost top dollar trade in value! The whole team is professional and respectful. I highly recommend any one looking for a vehicle, new or used to come here! They will get the job done!!!
I was disappointed by the finance employee’s lack of basic job knowledge. She made several numerical errors on my paperwork and gave me incorrect information about titling, liens, and registration. When I asked for clarification on the title, lien, and registration process, both Caleb and the finance rep repeatedly hid behind "I don't know" instead of taking the initiative to help. On top of that, no one disclosed that the car only came with one key, and my questions about a second key were ignored.
The only highlight was Gina, the title clerk. After the staff ... Read More DealerRater - Jul 23, 2026
Very cordial staff. Young salesman was new so needed to check with experienced staff on occasion.
I regard Jeremy's team as one of the two best I've relied on in my 47 years of owning a car. I don't know why they try so much harder than others, but it definitely keeps me as a customer!
We had an amazing experience with David Lee Scott Buick dealership. I just purchased my son a brand new 2026 Buick Envista. I also want to give a huge shout out to my salesman Mr. Joel, thank you so much for holding the vehicle for us and being so patient. Thanks! Latricia Williams
The customer service was hands down over the top, no crazy sales pitches and the 2 i was dealing with made it comfortable. If I need another truck/car, this group will be the first ones I check will. Thank you 2 for the good experience.
Very professional and courteous visit. No hassle and prompt service. Thank you all very much.
This dealership is the best in this whole area. Have been buying vehicles from here for many years and always have been pleased with the salesmen we have dealt with. The service department is the best. They are efficient and very respectful and informative. I always recommend this dealership to anyone who starts talking about getting a new vehicle. Very happy here.
Worked with Ricky on a new GMC 2500 AT4 and a used SUV and he has been nothing short or excellent. Made this the absolute easiest vehicle purchase I have ever made. Will definitely use him for all future vehicle purchases. Definitely recommend stopping by David Scott Lee and seeing what they can help you with.
Chris helped arrange a test drive, under unusual circumstances, but handled it perfectly ☺️ The vehicle should be here tonight and I'm beyond excited for Chris to be delivering it ☺️ From Crestview to Milton, so ASK for Chris, zero pressure, and completely accommodating 👏🏼👏🏼👏🏼
The staff at David Scott Lee are great! Stephen and Ricky are amazing I went in thinking I was not going to be able to get a new vehicle but they worked hard and made it happen! I couldn’t be happier with my new car!
Bryant was an amazing salesman. The manager Cameron on the other hand; WOW !!! When you spend $73K you would expect transparent communication with a sense of urgency. It took 2 weeks to get my car delivered to me. He had the money and the car. Wasn’t until my bank threatened to stop payment did he get me my car in 24hrs.
Service was good, but not the normal excellent that I had become used to. With Jeremy out for a couple of days, I could not and did not get an update on the status of my vehicle from the day I brought it in at 9AM on Thursday until the next Monday at 9AM. I find that did not live up to the standards that I have always experienced. I'm not upset but just being truthful.
Outstanding customer service a dealership that truly puts their customers first!
Jeremy did a great job. 6 7 8 9 10 11 12 13 14 15
You're service advisor Jeremy is awesome! He planned and completed our Service timely, as scheduled and promised. We Love the individual attention he provides to his customers!
Very friendly. Great selection from small cars to large trucks. Your happiness is their top priority
We had a great experience and would highly recommend Gary as a salesman and an all around nice guy. Very courteous, helpful with questions and always offering cold drinks.
The waiting room was spacious and the complementary snacks were delicious. Also, I enjoyed the large table to sit at.
Very happy with the service department, I was able to get my vehicle in on short notice.
Chief, the salesman who helped me was very friendly and helpful. I live out of state and was not able to visit the dealership in person, but that did not negatively affect my car buying experience at all. The rest of the staff who helped me were very attentive and helpful. They took complete care of me. When I get my next GMC, and I definitely will be getting another because I love my truck! I will be going back to David Scott Lee Buick GMC.
Had a great experience with this dealership and my salesman, Gary. Wish all dealerships were this easy to deal with, never felt pressured or like they were trying to take advantage of me as an inexperienced car buyer. Negotiated deal over the phone and once we agreed on price, I went to dealership and signed paperwork and was out the door in under an hour.
Everyone was super nice and helpful. Getting a ride to and from the dealership while my car was serviced really helped. The suggested maintenance was explained well and reasonably priced.
We had a great experience at David Scott Buick. Our sales person Eddie Weber was outstanding! We didn’t feel any pressure in buying the vehicle that we decided on. The dealership is so friendly and Eddie was so knowledgeable. Many of the employees stopped by the desk while we were waiting and visited with us or asked if we needed something to drink. We received a fair trade-in value for our vehicle. Eddie followed up with a text to make sure we were happy with the vehicle and see if we had any questions. We would highly recommend the ... Read More Google - Jul 13, 2026
Buying my 2026 GMC Sierra was an excellent experience thanks to Caleb. From the moment I walked in, he was professional, knowledgeable, and genuinely interested in helping me find the right truck instead of just making a sale. He answered every question, explained all of the features clearly, and made the entire process smooth and stress-free.
Caleb was patient, honest, and kept me informed every step of the way. I never felt pressured, and he went above and beyond to make sure I was completely satisfied with my purchase. If you’re looking for someone who truly cares about his customers ... Read More Google - Jul 13, 2026
Courteous, friendly, comfortable and staff is great! Its a little bit of a trip from my house but we'll worth the drive. Great service.
The staff at the dealership is always friendly helpful to get you best deal when ready to buy a new car.
Hope to trade next year n get a lower interest rate with a newer vehicle
Very pleased with Jeremy, a Service Advisor. He knows customer needs and is proactive in solving our concerns. Bravo!!!
Great customer service. Eddie Weber and staff went above and beyond on my recent purchase.
Gary did a great job. Thank you to all who helpwd.
Stephen and the whole staff were amazing 10/10 would recommend David Scott Lee they made the buying process so easy and smooth
Everyone at the David Scott Lee Buick GMC Service Center took excellent care of me!
This is our second time dealing with Caleb and he's a BIG reason we came back to Lee Buick (other than the Buick brand and quality itself!). However, the "process" of actually buying a vehicle at your dealership is like pulling teeth! The time between steps (e.g., agreeing on a vehicle/price to then getting into finance dept) takes longer than we've EVER experienced when buying a car (and we've bought several through the years). Caleb IS FANTASTIC and Jonathan seems very knowledgeable and efficient - but, as I've said, it's just ... Read More DealerRater - Jul 11, 2026
I scheduled the annual oil change service through Bella Steffen - great service and friendliness. My service advisor was Alexandria Perez she was excellent as well (5 Stars!). Alexandria was friendly and answered all my questions. I would definitely recommend. Very happy with the service, cleanliness of the service and waiting area. Thanks for the well stocked free snacks and beverages.
Great experience.
Great dealer! Ricky did a superb job!! I would definitely recommend others to this dealership!
Got my vehicle in quickly the next day, diagnosed the problem and made the repairs by noon that day. Thanks
Gary and the entire team did a great job! Good experience.
They worked my truck in quickly. The repair was fast and the service advisors were friendly.
Scheduled fast and service was quick. So easy at as they come to the house.
Great customer service and pleasure to do business with them. Jerry was especially helpful and professional. Highly recommend their business.
Quick and Attentive Service department. Everything was completed efficently . I love the customer service all together.
Customer service is hard to beat. Nice folks and very attentive with an eye for detail
I could not have asked for a better salesman and or finance assistant. Both Joel and Venessa really made me feel like they cared about me as a person not just another sale. They went above and beyond to ensure I was happy. And I am. I will be returning soon to by my son a truck. 5 star
Drove up attendant received my keys told him where my lug lock key was. He put paper down put plastic over my sheet walk in. They knew my name. I already had my paperwork there signed the paperwork shut down ate breakfast. Next thing you know my truck was done awesome.
I drove up. The attendant greeted me. I gave him the keys, told him where the lock plug was. The key went in. They know exactly who I was signed. The paperwork already had it printed sat down and washed little TV. Next thing you know my car was done great.
I had a wonderful experience purchasing a car with the help of salesman Ricky! He went above and beyond to help me find a car that suited my needs and I couldn’t be more grateful.
They were very prompt and did the maintenance on my car in a timely manner.
Great team very easy to work with and gave me the best price right out of the gate . Thanks
My process with purchasing a new vehicle all started with emails, text messages, and phone calls inquiring about trading in my prior terrain. All communication was promptly returned and scheduled time was set. Friendly and timely communication by all.
Pierce was assigned to help with trade evaluation and locating a new gmc terrain for me. He was friendly, listened to what I was looking for and went and found it. Pushed for me to receive best offer possible, especially with being a return customer. It all ended up being a two day process, and he stay in constant communication ensuring ... Read More Google - Jul 2, 2026
My salesmen (Eddy!) is a champ! Bent over backwards with a smile to get me exactly what I asked for… clean-cut, professional… I want to recruit him! I only downgraded my review because of the service department. Latisha? Leaves a lot to be desired… snappy, less than cordial and expects her customers to be clairvoyant (zero stars for the service department)…
Vanessa in the finance room and Stephen on the sales floor were top notch and would buy from them again 100%. I called legitimately over 10 dealers in FL and AL before buying here. Candidly, I cannot stand most car dealers. My family is in the car business in California and I unfortunately learned the dark side of the business and now see that most dealers just do not do business the right way. The team here, does. Even when I buy from other dealers I rarely refer friends, but I would comfortably send my friends and family here.
I made an appointment, was there on time. They quickly checked my vehicle in and performed the service. I was back on the road in an hour.
I had a fantastic experience at David Scott Lee Buick GMC. Karsun Thompson provided excellent service and was incredibly courteous and helpful throughout the entire process. I would highly recommend this dealership to anyone looking for a stress-free vehicle purchase.
Great car purchase experience! Our salesman, Eddie was outstanding. He was very knowledgeable and no pressure to purchase. Finalizing the deal was seamless and quick.
Was very helpful and patience in helping me get into a new vehicle and explaining how everything works
Great service great service personal at service desk very quick to get job done to
Eddie took the time and held the car for me for several days until I could make time to come and see without putting a deposit.
David Scott Lee Buick GMC Is a non pressure dealership which satisfied all automotive needs including the mobile service, it was great when time was a factor.
Great experience! Marelys was friendly, professional, and made the process quick and easy. Highly recommend!
Karsun did a fantastic job in finding us the perfect vehicle. He was very helpful and went the extra mile. Would highly recommend.
I absolutely hate buying a car!! We went back to this dealereship because we had such a good experience when we bought our last Buick. They did not disappoint! Erik was awesome. He changed my mind about car salesmen. I highly recommend!!
Pretty straightforward process, no sales gimmicks or crap other dealers throw at you. The wait was a little longer, but I see why everybody wants to do business here. Great group of people. My man Karsun got me upgraded into a newer truck for a honest price!
Everything went as expected with a quick drop off and friendly check in. They offered to drop me off some place but i already had a ride setup. Tracked progress and I was called to pick it up when finished.
Stephen was great. He did well at getting the deal done, but honestly we were a ready customer.
We are not a big fan of some of the changes at DSL since we bought our last vehicle there (this is the third). We try to be loyal to this dealership as we have been treated well before. Still a good price, but we think we could have gotten a little more off the top end. It is what it is as far as trade in. And the last time we bought a vehicle, the finance guys were able to shop ... Read More DealerRater - Jun 29, 2026
Wayne was extremely helpful and kind. It was the easiest car to buy in my opinion!
Went and saw Stephen Caproni and i HIGHLY recommend you go see him! He made sure everything stayed within my budget and didnt try to push anything on me that was unreasonable like other dealership do just to get the sale! So happy with what I wound up with. Will definitely be back.
Always friendly and kind. Everyone seems to do their best to accommodate and help in any way they can.
yeah, I experience at the dealership was fantastic. It didn’t take maybe two hours at the most time we got in there chose a vehicle and insurance tag everything to everything taken care of. I’m so happy I chose you guys. I will return and I will tell my friends thank you again.
Always the best. Quality service and people who continually go above and beyond. It’s a pleasure doing business with them.
Ricky is amazing! We have bought 3+ cars from him at this point, wherever Ricky is we’ll always follow him. Amazing salesman, very knowledgeable and doesn’t feel like a robotic/pushy salesperson. He makes you comfortable and has a friendly attitude towards everything.
This dealership is one of the best we have ever been to. We were treated fairly and always felt valued. Karsun was amazing and honest from the beginning and worked so hard to make sure we left the truck that we wanted with a deal we were happy with. Great experience and recommend them anyone needing a new vehicle.
Honest, hard working, and polite. I could not have chosen a better team than David Scott Lee Crestview, FL. The salesperson Karsun is a pro! He took my numbers and made it happen with time left on the clock. Thank you Mr. Karsun for your dedication.
Ricky did an excellent job getting me into my car!!! If you are in the market for a new car, go to David Scott Lee Automotive GMC and ask for Ricky! You won’t be disappointed!!!
The team made the entire buying process easy, transparent, and pressure-free. Excellent communication, fair pricing, and outstanding customer service from start to finish. Highly recommend David Scott Lee Buick GMC.
The guys at DSL were very helpful and friendly. The whole process was quick and easy.
Ricky was awesome to work with. He has great manners and was very knowledgeable of the car buying process.
Over booked. Over promised and under delivered. Didnt touch what i brought it in for and it was all warranty. Had my truck 4 days total and only fixed the sunroof gasket. 2.9 hour flat rate and changed the oil . Never even touched the manual knobs on the display screen that never worked. This is the main reason I brought it in for warranty. Service department on the service writer end is broken and needs to be fixed. The control knobs on the screen weren't even on the ro. Again. The main reason i brought it to you. This is a 90000 ... Read More DealerRater - Jun 21, 2026
Ricky was great to work with.
Thank you, Ricky Smith! You are a respectful, professional and personable salesman that made today's experience top notch!
Steve Caproni was fantastic. Went the extra mile to ensure we were well taken care of. I will highly recommend him to anyone looking for a vehicle
